![]() Courier services also serve the same purpose. Overnight and second-day delivery services are good methods as parcel tracking numbers are assigned to track document delivery. Unless there is a looming deadline or other rare situation, a hard copy of the termination letter should always be sent by a delivery method that evidences delivery and receipt by the client. Yet, the professionalism and permanence of a mailed termination letter cannot be ignored. Advances in technology have made most interpersonal communications nearly instantaneous. Send the letter via a traceable delivery method.This presents a potential risk exposure and is not recommended. Upon deciding to terminate the CPA/client relationship, do not feel compelled to agree to complete certain services for the client or to help them "wrap up" outstanding tax and accounting matters. Making the client aware of their responsibilities, in writing, helps defend against such an assertion. You don’t want a client to later assert that they weren’t aware of and, therefore, missed a deadline and were assessed penalties, fines or some other sort of damages as a result. Tell the client what they need to do to move forward without you and what could happen if they don’t.Such statements are of little benefit to either party and may provide the client with a justification to “correct” its negative behavior in order to continue to receive services. While general information may be included depending on the circumstance (exiting an area of practice or loss of a key engagement team member, for example), resist the temptation include a discussion of the reasons the firm decided to terminate the relationship, especially if the relationship has grown acrimonious. The letter should simply and directly inform the client that you will no longer provide services to them. It’s not necessary, or suggested, to include a reason for the termination.When drafting the client termination letter, keep the following in mind: Even if you decide to inform the client of your resignation verbally, a follow-up letter evidences the discussion. ![]() When it becomes necessary to terminate a client relationship, it is important to confirm this action in a letter to the client to avoid future ambiguity regarding the status of the relationship. Professional Liability Risks Related to Cloud Computing Social Engineering: Is Your CPA Firm Protected?Ī cyber-attack could spell disaster for your CPA firmĮmployee & Cybercriminal Theft: Should CPAs be Concerned?Ĭyber liability: Managing evolving exposuresĬPA firms, Ben Franklin and a moth Cyber Risk Mitigation FundamentalsĬybersecurity: A top concern among accounting professionalsĭoing Business in the Cloud? Carry an Umbrella. Responding to Client Requests for Confidentiality ![]() How the FTC Safeguards Rule may affect your CPA firm How Many Records Do We Have? Professional Service Firms and PII / PHI Records A CPA Firm’s Guide to Cyber Liability Basics Webinar – Part 1 of 3Ī CPA Firm’s Guide to Cyber Liability Basics Webinar – Part 2 of 3Ī CPA Firm’s Guide to Cyber Liability Basics Webinar – Part 3 of 3Ĭybersecurity risk: Constant vigilance required
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